Event-triggered surveys build richer guest profiles and more relevant feedback.
Acquisition broadens Uniguest technology platform in hospitality and aligns with recent acquisitions to enable the connected guest.
Which Wich rolled out Paytronix digital rewards program across 400 franchised restaurants.
Teaming with Yext, Denny's sees 162% lift in search impressions in first year.
Dunkin' Donuts launches enhanced mobile app and rolls out new rewards program.
Starbucks introduces option for members to redeem rewards and offers through the Mobile Order & Pay platform.
Dickey's Barbecue Pit remains relevant by personalizing offers with geo-focused information.
As technology investment in hotels is poised to hit an all-time high, CIOs still ID establishing ROI as a top struggle. HT's Editor-in-Chief, Abigail Lorden discusses how disruptive technologies including mobile solutions, are creating an abundance of data that operators struggle to harness and how the impact of technology is moving faster than businesses are able to sustain.
How to use performance support systems to manage change while supporting staff. Sponsored.
Infographic shows how the top new technology projects involve mobile devices and will rely on a secure and robust network. Sponsored.