LOYALTY & CRM

MURTEC Takeaway: IT is Onboard

4/8/2014
HT reflects upon the recent Multi-Unit Restaurant Technology Conference and key takeaways including the importance of IT execs being able to think big, start small, and scale fast.

Cosi Redesigns Loyalty Program to Attract Millennials

4/8/2014
When it became evident that Cosi's loyalty strategy had become less relevant to its customers, the eatery sought the help of Paytronix to revitalize the system and engage a younger demographic. The a POS-integrated solution has provided Cosi with the perfect fit for rewards, messaging and more, enabling management to have a better and more complete picture of what customers want in order to drive business.
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Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014
The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.

LIVE EVENTS

2014 Restaurant Executive Summit