LOYALTY & CRM

Managing the Property from Above

10/10/2014
Despite concerns about security, CIOs and IT leaders are moving an increasing percentage of their organizational information into the cloud. Many of these executives are making growing use of private cloud and SaaS delivery models. Here HT talks to industry experts about their experiences, best practices and concerns for the future of managing hotels in the cloud.

How to Build Value-Driven Loyalty

10/10/2014
Finding ways to understand what guests want and deliver that in a way that is meaningful to them is one of the keys to having a successful loyalty strategy. Jay S. Rein, Practice Leader, Travel & Hospitality, for Cognizant Business Consulting, offers a roadmap for hospitality operators to follow in order to create compelling rewards programs to drive loyalty and appeal to next-gen customers. Sponsored.
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Labor Technology Showcase 2014

10/10/2014
This annual showcase highlights solutions that can help hotels and restaurants optimize their workforce across a variety of areas such as: onboarding, recruiting and pre-screening tools; employee training and development; performance management and assessment tools; communication tools and systems; forecasting solutions to maximize sales and reduce labor costs; scheduling systems, including mobile and web-based platforms and more. Sponsored.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum