IN-ROOM TECH

Hotels Share Key Strategies for Meeting Bandwidth Demands

4/8/2013
Better connectivity is a standard battle cry for today's hyper-wired travelers. With demands for cheaper, faster and comprehensive access mounting, hoteliers big and small are feeling the pressure. Here hoteliers share their strategies for keeping up with the constant calls for premium connectivity.

Holiday Inn Kills Dead Spots with Signal Booster

3/12/2013
After adding the Roam Boost in-building cellular solution, the 330-room hotel Holiday Inn & Suites Atlanta Airport has improved its cellular service to guests, removing dead spots and improving call clarity and data coverage.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference