Thayer Lodging Group, whose portfolio includes 14 hotels, partners with UniFocus to evaluate how service standards relate to perceptions and how employee attitudes impact service delivery.
Your peers are reading them, have you? Hospitality Technology looked at our data to compile a list of the top 8 most read articles of the summer. Point-of-service, tableside payment and in-room technology top the list of articles that should be next on your summer reading list.
As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.
The $13.8 million agreement with Verizon enables Extended Stay Hotels to transform their IP-based data and voice network system in nearly 700 North American properties.
The InterContinental Stephen F. Austin Hotel successfully deploys Bandspeed AirMaestro Wireless LAN Solution.
Hard Rock International announces that they are set to implement the MICROS OPERA Reservations System, Web Suite, and myfidelio.net across all future Hard Rock Hotels.
The 1729L 17" LCD integrated multifunction touch monitor from Elo TouchSystems and Tyco Electronics includes a variety of features such as MSR, rear-facing customer display, biometric fingerprint recognition, barcode scanner and speaker bar.
Through their partnership with Alcatel-Lucent, Hampshire Hotels and Resorts are improving guest experiences by leveraging an IP converged network. Guests can now receive increased access to entertainment and service options.
Accor, owners and operators of Motel 6 and Studio 6, announce the nationwide installation of Wi-Fi services in over 800 locations through an AT&T partnership. This follows the recent installation of Teledex's ExpressNet solution in an additional 520 properties.