IN-ROOM TECH

Master the Internet to Drive Guest Visits

8/5/2008
One of the toughest challenges that independent hotels face is brand distribution. Although independent hotels lack many of the resources of the larger brands, there is one outlet that managers can turn to: the Internet. Rodrigo Machaz, general manager of the Memmo Baleeira Hotel, shares some tips and strategies that will increase guest visits through Web direct channels.

Reinvent Your Economy Brand: 3 Tech Tips

7/29/2008
As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.

Summer Tech in Review: 8 Must Read Articles

7/29/2008
Your peers are reading them, have you? Hospitality Technology looked at our data to compile a list of the top 8 most read articles of the summer. Point-of-service, tableside payment and in-room technology top the list of articles that should be next on your summer reading list.

Hampshire Hotels & Resorts Reinvent Guest In-Room Experience

7/24/2008
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.

Tyco Electronics Adds New 17" LCD to Elo Family Touch Monitors

7/3/2008
The 1729L 17" LCD integrated multifunction touch monitor from Elo TouchSystems and Tyco Electronics includes a variety of features such as MSR, rear-facing customer display, biometric fingerprint recognition, barcode scanner and speaker bar.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference