As technology becomes a part of the average person's DNA, hotel and restaurant operators alike now have the ability to reach out to a whole new generation of guests. By embracing the much used and loved technology of a hyperconnected subculture, operators hope to drive their traffic to a whole new level.
As guest usage evolves for HSIA applications that require larger bandwidths, hoteliers are faced with the decision of charging their guest for Internet access in order to battle the cost of updating their broadband. Will your hotel eat the costs or ask guests to pay a free for the once free amenity?
No matter where you look these days, everyone is talking about "Going Green." Hotels across the nation are beginning to get in on the trend by initiating a multitude of eco friendly IT measures, from using in-room climate controls to installing virtual desktops using thin-client computers. Hospitality Technology sits down with these earthy innovators to bring you the technology that will reduce not only your carbon footprint, but your bottom line as well.
Marriott International and AT&T Inc. are to convert multiple communication networks into one converged solution for voice and data transmission. Key benefits include faster, more reliable wired and wireless Internet connections and a quicker deployment of emerging communications technologies.
One of the toughest challenges that independent hotels face is brand distribution. Although independent hotels lack many of the resources of the larger brands, there is one outlet that managers can turn to: the Internet. Rodrigo Machaz, general manager of the Memmo Baleeira Hotel, shares some tips and strategies that will increase guest visits through Web direct channels.
The Hard Rock Hotel and Casino, Las Vegas, upgrades their current digital signage network to include a higher versatility of features. The partnership with Scala InfoChannel results in the deployment of 11 new media channels.
Thayer Lodging Group, whose portfolio includes 14 hotels, partners with UniFocus to evaluate how service standards relate to perceptions and how employee attitudes impact service delivery.
Your peers are reading them, have you? Hospitality Technology looked at our data to compile a list of the top 8 most read articles of the summer. Point-of-service, tableside payment and in-room technology top the list of articles that should be next on your summer reading list.
As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.