IN-ROOM TECH

In-room MediaHub Eliminates Guest Entertainment Interruptions

9/12/2008
A new solution from KoolConnect creates TV screen prompts and settings that allow guests to easily connect entertainment devices to the TV and change the source of their media without the risk of interrupting their other media in progress.

Flat Screen TVs: On the Edge of Change

9/8/2008
Upgrading in-room televisions to flat screens is more than just a logic step for hoteliers. Viewed as a brand requirement and a method for upping the appeal of guestroom aesthetics, operators share their plans and thoughts on flat screen enhancements.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference