In the hotel industry, technology is often a brand differentiator and can greatly impact guest satisfaction and the likelihood for return visits. Learn which seven guestroom technologies were ranked the highest among guests from the University of Delaware's 2009 Hotel Guest Technology Study
Talk to anyone who has ever pursued a fully converged IP network and they will reveal that this complicated process requires more footwork then many hoteliers are prepared to handle. HT reveals the five most important questions that all operators should ask prior to installation.
Intelity ICE and iGoLoic are partnering to provide hoteliers with an in-room concierge and back-end monitoring system that organizes, tracks and measures all hotel activities through an integrated infrared touch-panel PC.
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.
Thayer Lodging Group announces that they will double their inventory of PURE Allergy Friendly rooms from 280 to 560 this year, based off of the company's 171% cash return for its PURE room investment from 2008.
Chartres Lodging Group's Dallas and Denver Sheratons will complete the rollout of an occupancy-based energy management network from Telknet Inc. this April.
The Hilton Phoenix Chandler will be using iPods with 3-D animated instructions to train and coach its housekeeping staff in an effort to break existing language barriers that hinder consistency.
All W Hotels to be build over the next three years will feature the elements AM / FM radio from sonoro audio.
Peninsula Hotels is known for its in-room technology, delivering a customized and comfortable hotel experience to guests across the globe. In this exclusive interview, HT infiltrates Peninsula's research and development facilities, the nerve center for more than half of the hotel's custom-built and modified guestroom technologies, to examine its technology differentiators and to preview the next big innovations to come.
With the prediction that 2009 will be another challenging year for the hospitality industry, it is crucial that operators understand and exceed guest expectations in order to gain a better financial footing. From personalization to social networking, learn what technology and trends are influencing guest behavior in 2009.