Travelers with a high readiness to use technology are also inclined to travel more often and pay a relatively high room rate. By learning more about your guests' preferences and habits, hoteliers will be able to understand how to effectively use technology to better serve patrons.
Wyndham Hotel Group is ushering in an era of innovation that focuses on next-gen guest room technologies, sustainability, and connectivity for its guests. In this exclusive interview, HT sits down with senior level executives to discuss the company's deliberate strategy for tying IT development to revenue goals, and the 1,000 page document that paved the way. Also go inside the Wyndham guest room for a look at some of the proprietary solutions that are already boosting guest satisfaction, and a preview of what's still to come.
The newly opened Starwood property selects TimeLox's DC-One duel card locking system for its ease of use and its ability to easily upgrade to RFID or RF solutions in the future.
The Mirage Hotel & Casino is upgrading 3,000 guestrooms to include TeleAdapt's MediaHub connectivity panels, allowing guests to plug and play personal media devices through the hotel room television.
The MGM Grand Macau employs IP networking and wireless solutions from Cisco in an effort to better server guest personalization and increase staff productivity.
Boston's Copley Square Hotel installs a wireless networking solution from Colubris for free guestroom Internet access, and will serve as a platform for future wireless business applications.
The Four Points by Sheraton in Norwood, MA is using an air purification system that removes allergens and irritants from surfaces, fabrics and air flow across 10 percent of the hotel's 202 rooms.
High speed Internet access is arguably one of the most important hotel technologies for both guests and staff alike. Ensure a reliable, "always-on" network with tips in the areas of bandwidth reliability, knowledge, and management.
A seven-year agreement between Club Med and Alcatel-Lucent to install and manage telephony systems begins with the update of 30,000 lines in the Paris corporate headquarters.
California-based Larkspur Hotels & Restaurants will provide free DIRECTV programming services to their properties through a recent agreement with Bulk TV & Internet.