When the Hawaiian Tropic Zone Restaurant, Bar & Lounge decided to open its second location, in Las Vegas' Planet Hollywood Hotel, it wanted to create a unique entertainment experience for its guests. 36 plasma screen TV's later, Hawaiian Tropic Zone is boasting one of the largest plasma video walls in the country at 12 feet tall and 60 feet wide.
The Residence Inn by Marriott Toledo Maumee, in an effort to make travel more comfortable for guests suffering from allergies and asthma, will offer 10 PURE allergy-friendly rooms.
MSI's new real-time Web booking engine allows hotels to draw information on inventory availability from the same database.
Over 52 European Hilton Hotel locations extend their partnership with Swisscom to provide property-wide high speed internet.
Servicing a market segment consisting of large group meetings and conventions, Gaylord Entertainment was in need of a solution that would optimize management of the 9,000+ employees in their STARS program. After upgrading from a manual workforce scheduling system, Gaylord is able to focus more time on individual customer service instead of staying behind the scenes.
Six Destination Hotel & Resorts properties across the U.S. are using a web-based system guest service operations system GoConcierge to adds efficiency to multiple departments.
The Sheraton Atlanta Hotel becomes one of the first properties in the nation to implement real-time audio recordings of guest feedback via in-room phones.
The three year deal between Starwood and Philips will outfit 460 properties across the U.S. with SmartPower2 energy efficient televisions and is expected to save the company more than $12 million in energy costs.
Situated in the Allegheny Mountain at White Sulphur Springs, West Virginia sits the Greenbrier Resort. Facing the need to update lagging technological services, the Greenbrier decided on a major upgrade starting with the deployment of an in-building wireless solution to eliminate cellular coverage gaps. A year later, their system is flawless.
Fairmont Hotels & Resorts launch an enhanced version of its award-winning website. New features include mobile device compatibility, destination itineraries, 360 degree virtual tours and more.