Property management system integration is one of the key pain points in any lodging operation, given the vast number of systems that any one property runs and the number of vendors involved. Operators share their top strategies for integrating the PMS with other hotel systems.
Flawless cellular coverage drives personalized guest request fulfillment at the Mandarin Oriental, Boston. Learn how the management team is able to guarantee superior guest service, while providing its guests with strong cell phone reception.
VingCard unveils its new patent-pending wireless RF-online solution for standalone electronic locks. The VISIONLINE system operates on the ZigBee high-security open platform and offers modular packages and straight forward upgrades from offline to RF-online locks.
A growing roaster of hotels are selecting LodgeNet's interactive television system that requires hoteliers to pay an ongoing support fee and share a portion of entertainment revenues in exchange for expedited installation and greater control of content, pricing, and customization.
The latest guestroom safe from Elsafe, the Infinity II, includes a number of key features such as anti-tamper and anti-cloning technology, UL-certification, RFID/NFC and more.
The Holiday Inn Express properties in Spartanburg, South Carolina are among the first InterContinental hotels to deploy a 'boxed set' of guest amenities including HSIA, in-room entertainment and more from IBM.
Boston's The Colonnade Hotel and iBAHN partner to provide travelers with updated digital entertainment and high speed Internet access.
Shangri-La's debut property in North America has installed the latest version of TRITON 2.5.1 to provide hotel staff with a reliable and convenient way to attend to guest requests, complaints and back-of-house jobs.
With the acquisition of Simple Distribution, eRevMax plans to further expand the reach of the distribution management product to help small hoteliers sell rooms online.
While the Internet is becoming the place of choice for consumers to research and book travel, many hoteliers struggle when it comes to managing multiple distribution channels. By deploying the right mix of technology and the personal touch, hoteliers will be properly situated to respond to changes in market conditions good or bad.