Despite the upfront costs associated with going green, the lodging industry shows no signs of turning its back on its commitment to sustainability. Hotels set their sights on the solutions that offer the most cost- and resource-saving benefits.
Hoteliers from across the market, ranging from economy to luxury brands, discuss the in-room innovations that are creating truly 'smart' guestrooms: IP-based guestroom controls, next-gen media solutions, bandwidth-building devices, and more.
In today's increasingly competitive environment, understanding the connection between guest feedback, effective training and an engaged workforce culture can make or break an organization. Achieve the best results with a multi-pronged approach that incorporates guest and employee survey analytics.
A new forecasting tool from Cornell's Center for Hospitality Research makes revenue management forecasting clearer through a series of worksheets that are formatted to allow hotel revenue managers to plug in their own historical data.
Carlson Wagonlit, Expedia, and Hickory Travel Systems partner with TravelCLICK to provide users with new ways to drive hotel demand and increase occupancy through multi-channel growth.
When the Fontainebleau Miami Beach hotel re-opened in the spring of 2008 following a $1 billion renovation, hotel management began receiving complaints from guests about poor cellular service in some of the meeting rooms, public areas, and guest rooms on the east (oceanfront) side of the facility. Learn how Fontainebleau eliminated this common guest complaint.
Hard Rock Hotels invite guests to download complimentary, specially selected playlists on iTunes, chosen by Hard Rock's music & culture team through The Sound of Your Stay program.
The Westin Imagine Hotel is the first property in the Westin family to use Intelity ICE, an in-room and back-end monitoring solution that allows hotel guests to arrange services via a touch screen from their guest room, laptop or mobile device.
Fourteen Destination Hotels & Resorts properties are now supported by EthoStream. The latest two premier properties include the new Southern California world-class resort and spa, Terranea.
The Four Points by Sheraton Columbus Ohio Airport has selected Broadband Hospitality to provide standard- and high-definition satellite TV service (HDTV), and high-speed wired and wireless Internet in guestrooms in its brand new 110-room property.