IN-ROOM TECH

The Price Positioning Trap

9/8/2009
Undercutting room rates might bring guest bookings today, but at what cost? A Cornell University study affirms the importance of smart price positioning.

Fontainebleau Miami Beach Says Goodbye to Cellular Connectivity Woes

8/27/2009
When the Fontainebleau Miami Beach hotel re-opened in the spring of 2008 following a $1 billion renovation, hotel management began receiving complaints from guests about poor cellular service in some of the meeting rooms, public areas, and guest rooms on the east (oceanfront) side of the facility. Learn how Fontainebleau eliminated this common guest complaint.

Uncommon Common Spaces

8/10/2009
Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.

The Bandwidth Balance

8/10/2009
As guest demand for increased bandwidth reaches new heights, hoteliers are presented with the challenge of providing the same service that travelers have come to expect but for a fraction of the cost. Learn how bandwidth shaping and load balancing devices can help.
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