IN-ROOM TECH

Balancing Customer Service with Next-Gen Automation

5/8/2015
Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.

Hotel Wi-Fi Focus: Access & Security

5/8/2015
Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.

What's Hot in Guestroom Tech

3/6/2015
Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.
 |<  <  1 2 3 4 5 6 7 8 9 10  >  >| 

FEATURED REPORTDownload Now >

LIVE EVENTS

2015 Restaurant Executive Summit
2016 Multi-Unit Restaurant Technology Conference