IN-ROOM TECH

Hotel Tech for the Future Guest

6/9/2015
In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.

Balancing Customer Service with Next-Gen Automation

5/8/2015
Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.

Hotel Wi-Fi Focus: Access & Security

5/8/2015
Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.
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2015 Restaurant Executive Summit