The combined companies will form a global technology service provider that is intended to maximize guest engagement and satisfaction, enhance the entertainment experience, and increase revenue while delivering operational efficiencies for hotels.
Profits grew by 20 percent and customer satisfaction improved with a 65-point increase in Net Promoter Scores (NPS).
Responsive website design, mobile payments and mobile apps are a must for hoteliers that want to stay mobile-competitive this year.
With an ultra-narrow bezel design, commercial-grade brightness and Ultra HD TileMatrix support, the X554UNV delivers brilliant imagery and a 3840 x 2160 UHD resolution across an entire video wall.
Both The Marina del Rey Hotel and The Redondo Beach Hotel will be offering the new technology as IPTV solutions using Samsung H Browser TVs and featuring DIRECTV's expanded entertainment programming.
A flexible internet solution was configured to each hotel's specific requirements, providing complete and seamless WiFi that offers guests of both hotels the same user experience.
The powerful entertainment solution allows the company to upgrade the ship's in-room technology with its existing infrastructure, saving time and money, but still providing a best-in-class solution for the ship.
The services will run on a Zebra WLAN, and will include GuestTek's myMedia and Mobile TV.
Rosen Hotel & Resorts selects GuestSmarTV entertainment and engagement platform for Orlando Convention and Resort properties.
From mobile keys and robotics to improve guest service to mobile apps and gamification to improve operations, HITEC hosted an array of next-generation technology announcements and debuts.