As smartphones and tablets become more ubiquitous, the likelihood of guests not having one of these devices is slim. Hotel operators must consider options to cater to a generation of guests that are accustomed to using mobile devices to do everything, including any and all guestroom functions.
HT's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech. The findings from this research reveal both priority and satisfaction levels, exposing where technology performance is and is not meeting the needs of operators.
News of a potential security flaw in Onity locks drew attention to guest room technology and locking tech in particular. HT's 2013 Lodging Technology Study reveals the areas where hoteliers are planning to focus in the coming year, with 35 percent planning to upgrade locking systems.
A recent report on USA Today's website reveals that more and more hotels are providing guests with mobile devices to use in public spaces.
The Sheraton Roma has rolled out Quadriga's Sensiq platform to provide guests with entertainment choices and tiered bandwidth services.
Newest Google TV platform to amplify consumer convenience with intelligent voice and search features.
Conrad Concierge allows travelers to utilize smartphones or tablets to customize their stays.
Lowen Hospitality Management plans to add Verve Keycard Switch to all new construction projects.
The luxury hotel has rolled out the Intelity Interactive Customer Experience.
Quadriga has launched the Personal Media Network, which was recently awarded the prestigious Equip Innov Award for the most innovative product in the technology category at this year’s Equip Hotel Industry Conference and Exhibition in Paris.