The integration of MTech's Hotel Service Optimization System to the SuiteLinq marketing platform promises to facilitate quicker response times to guests' requests for services, enhance operating efficiencies, and improve overall customer satisfaction.
With profits from the in-room television and phone drying up, hotels are increasingly on the hunt for the next source of guestroom revenue. Here's how automated concierge systems, creative pricing, increased bandwidth and more can help to fill the gap.
By moving from the satellite to the cloud, Acentic will be able to offer a faster and more reliable method of distribution of HD movies and content, with no geographical boundaries.
Digital information services will be woven throughout the hotel of the future, and the future is already unfolding. Here's how six digital service options, including the television as an in-room control center and digital employee communications, will become indispensable basic offerings.
The suite includes programming from around the world, featuring original art and artists, culture programs and travel scenery.
The solution replaces a hotel's legacy CRT TV system with a complete TiVUS HD IPTV in-room Internet and entertainment solution with ad-insertion technology and new 42" flat-screen HDTVs.
The addition of a real-time flight information system helps the Desmond Hotel and Conference Center in Albany, NY to maximize room occupancy by alerting staff of opportunities to offer stranded guests extended stays.
iBAHN and Time Warner Cable clients, beginning with Dream Downtown, now able to offer richer line up of HD channels in guest rooms and vast content of the Web via the TV.
The Asian hotel will provide guests with a way to access, review and order services through an in-room virtual concierge system running on iPads.
The two companies are also looking for further expansion opportunities in the professional solutions and broadband areas.