One of the most luxurious hotels in New York City has experienced increased profitability and enhanced customer service capabilities as a direct result of installing Bartech’s automatic minibar products
Guestroom energy management pilot helps one Hawthorne Suites location to garner 40 to 48 percent in energy savings without sacrificing guest comfort.
At its 4th Annual Customer Technology Symposium, LodgeNet shared emerging media consumption trends among travelers.
All 285 guestrooms and suites will be stocked with iPad2 devices enabling guests to digitally connect with all areas of the hotel.
Offering high rollers a luxury experience, Control4 simplifies control of everything from private karaoke machines to video-on demand.
Guests will be able to access and coordinate all of their hotel needs directly either from an in-room iPad at Delano or from their personal laptops at Hudson.
The integration of MTech's Hotel Service Optimization System to the SuiteLinq marketing platform promises to facilitate quicker response times to guests' requests for services, enhance operating efficiencies, and improve overall customer satisfaction.
With profits from the in-room television and phone drying up, hotels are increasingly on the hunt for the next source of guestroom revenue. Here's how automated concierge systems, creative pricing, increased bandwidth and more can help to fill the gap.
By moving from the satellite to the cloud, Acentic will be able to offer a faster and more reliable method of distribution of HD movies and content, with no geographical boundaries.
Digital information services will be woven throughout the hotel of the future, and the future is already unfolding. Here's how six digital service options, including the television as an in-room control center and digital employee communications, will become indispensable basic offerings.