IN-ROOM TECH

Hotel Tech for the Future Guest

6/9/2015
In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.

Balancing Customer Service with Next-Gen Automation

5/8/2015
Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.

Hotel Wi-Fi Focus: Access & Security

5/8/2015
Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.
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Big Data, Happy Guests: Using Analytics to Enhance Hotel Operations

6/30/2017
The power of big data has proven itself in many industries, helping companies save money, increase efficiencies and make more informed decisions based on actionable insights. Retail, heath care, manufacturing, government agencies and others are utilizing big data to the benefit of their customers and their bottom line.

LIVE EVENTS

2017 Multi-Unit Restaurant Technology Executive Summit