Hotel guests will be able to use in-room TVs for watching familiar services such as Netflix and HBO while also viewing hotel amenities, content.
At HT-NEXT, Marriott's Lenny Jachimowicz will share how Marriott transformed a poor in-room experience with a patented solution.
As a de facto method for gathering guest data, hotels and restaurants increasingly look to engage with guests and offer personalized experiences through mobile apps.
FIRE (Feature Inventory Response Engine) personalizes the booking path, allowing each guest to select the relevant room type, room attributes and features they want.
HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.
Guests no longer need to pick up a phone or visit the front desk to request housekeeping, order room service or make a reservation.
Guests can stream content from their own mobile devices on guest room televisions or gather with friends and family in a common area reminiscent of their kitchen at home.
Services such as check-in/check-out, service requests and selecting room locations don't need a human touch.
The tablets allow guests to order in-room dining and request items from housekeeping in real time.
ByHours allows hotels to rent empty rooms during the day in 3, 6 and 12 hour intervals.