How Mobility Helps Hard Rock Capture Guest Loyalty Across 57 Countries

Hard Rock International's senior director of digital marketing and CRM discusses how leveraging mobile loyalty programs engages travelers on their terms.

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2014 Customer Engagement Technology Study

Hospitality Technology's "2014 Customer Engagement Technology Study" tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. Highlights include implementation plans for 2015, and details on how hotels and restaurants are using mobile and digital technologies to engage guests. Want to know what features are available on restaurant mobile websites and mobile apps? Or how hotels are managing and measuring social media? These insights and more are inside!

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2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference