EDITOR'S NOTE

Turning Potential Into Power

6/8/2012
Knowledge is power, but only if you use it. The challenge facing the hospitality industry goes beyond merely connecting with guests on social channels, but how to turn information from those connections into actionable CRM data.
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Restaurants Ready for Higher Guest Counts

5/10/2012
At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence
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Close the Innovation Gap

3/1/2012
As the technology landscape changes, restaurant operators must be willing to innovate in order to increase business and improve and streamline day-to-day functions.
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The Hospitality Industry Seeks Innovation

2/14/2012
The hospitality industry's most-wanted technologies in 2012 are those that provide mobile capabilities, cloud-based apps, and/or security solutions.With more companies than ever before willing to invest in these latest innovations, the vendor community is challenged to produce viable and affordable solutions.
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Customer Growth Priority Number One

10/14/2011
Insights from the 2011 Restaurant Executive Summit show that businesses are most focused on attracting new customers. Social media, they believe, will be a top factor in bringing them to their doors.
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