EDITOR'S NOTE

The Objective of Innovation

6/12/2017
A jury duty summons prompts HT’s editor, Dorothy Creamer, to contemplate why some organizations – such as the federal government – refuse to update their tech systems. With great pride, she discusses how HT's Visionary Award winners have demonstrated that they are tech-savvy innovators. 
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The Journey is the Experience

5/11/2017
HT’s editor, Dorothy Creamer, discusses how merging traditional and digital customer service is the future of hospitality as guests’ demands and expectations evolve. In fact, with technology moving to the forefront of hotel and restaurant strategies, more guests expect it to be an enabler of which they are not even aware.
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Innovate Like a Girl

3/3/2017
A recent advertising campaign garnered national attention and praise for exposing the damaging repercussions of using the phrase “like a
girl” as an insult. The advertisement implied that we are conditioned to believe that certain things were not “for girls” or that doing something like a girl meant doing it badly. This issue of HT highlights the phenomenal group of women being honored as Top Women in Foodservice Technology. From rising stars to innovators to the influencers receiving lifetime achievement honors, we are thrilled to have the opportunity to call out the work that is being done by women in a field typically dominated by men.
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From Information to Innovation

2/15/2017
Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.
 
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Data as Differentiator

12/20/2016
Analyzing data is becoming ever more vital for the hospitality industry; this month's issue of HT calls out the conundrum and highlights solutions. HT's editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.
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Designing Change

10/13/2016
This month, HT debuts a new look with a brand new logo and tagline, "Smarter Hotels & Restaurants." Inside, HT's pages have been redesigned to present a fresh, modern appearance. HT’s editor, Dorothy Creamer, discusses where HT is headed as it looks to celebrate 20 years of publication in 2017.   
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