AirTight's director of retail business development, Kevin S. McCauley, is joined by the VP of sales for Zenreach, MT Robertson, to offer tips for building an open network for secure customer engagement. Sponsored.
Finding ways to understand what guests want and deliver that in a way that is meaningful to them is one of the keys to having a successful loyalty strategy. Jay S. Rein, Practice Leader, Travel & Hospitality, for Cognizant Business Consulting, offers a roadmap for hospitality operators to follow in order to create compelling rewards programs to drive loyalty and appeal to next-gen customers. Sponsored.