OPINIONS

Editor's Note

Devouring Data

4/8/2015
Software has become a necessary tool in competitive differentiation, and it's invaluable to creating a unique hotel experience. As more data points are used to gather guest information, hospitality must look to developing the "problem" of gathering as much data as possible. Having this data will lead to more pressure on software developers to enable easy access and analysis.
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Build it or Buy it?

3/6/2015
In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.
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