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Feds Release Labor App
9/12/2011
Workers' new payment-tracking application reminds hotels and restaurants that accurate labor management is a top priority.
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Technology on the High Seas
4/8/2011
From the research through the booking phase, from check-in through way-finding display boards, cruise lines are tapping sophisticated technology to manage the guest experience and increase revenue.
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The Benefits of Menu Labeling
3/3/2011
Menu labeling compliance may have its initial pains, but restaurants are poised to benefit from a number of long-term gains, including better inventory control.
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Customers to Websites: Don’t Share my Data!
2/14/2011
A new study from the University of South Florida Sarasota-Manatee and Oklahoma State University identifies customers' top e-commerce concerns, plus how hospitality companies can improve online interactions to boost loyalty.
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PCI 2.0: What's Changed
12/20/2010
Version 2.0 of the Data Security Standards does not introduce any major new requirements, but it does offer a hefty dose of needed clarification. Learn what's new.
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New Recruits Ill-prepared
9/8/2010
A new study asked hotel managers to evaluate the performance of recent college graduates in an effort to determine the role of operational IT in formal education. Results indicate that there new hires are ill-prepared.
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