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Dolce Slashes Call Center Costs with Group Res Tool
5/26/2011
Hotel and conference center operator leverages group reservations technology to divert bookings online, resulting in a significant reduction in call-center costs and the ability to provide guests with extensive and more personalized event information.

JOEY Orchestrates Success with In-Store, Online & Mobile Solutions
5/19/2011
For the 20-unit JOEY Restaurant Group, success is an orchestrated event that encompasses kitchen efficiency, mobile hostess solutions and flexible guest reservation options. Derek Boyd, director of IT, reveals how these solutions and more are helping to boost efficiency and guest satisfaction.

CitizenM Reaps Benefits of Outsourcing
5/6/2011
An outsourced network and virtual apps let citizenM Hotel Group focus on guests, and leave IT to the experts.

DAS Eliminates Dropped Calls at Broadmoor Resort
5/5/2011
The Broadmoor resort taps distributed antenna system to guarantee strong and consistent mobile services for its guestsusing AT&T, while simultaneously laying the foundation for enhanced hotel productivity in the future.

Bardessono Reaches for LEED Platinum, Wins with In-room System
4/28/2011
In-room energy management system that controls guestroom temperature and lighting helps MTM Luxury Lodging's Bardessono hotel to obtain LEED Platinum certification by the US Green Building Council.

Legends Sports Bar Increases Sales by 15% with Handheld POS
4/21/2011
When it comes to its point of sale, Legends Sports Bar boasts the latest technology, with a tableside ordering system that consists of the Socket SoMo 650 handheld computer, Socket credit card swipe, and Digital Dining software.

Starwood Trains 86,000 Employees with On-demand System
4/8/2011
Starwood Hotels and Resorts Worldwide leverages a SaaS-based learning management system to train 86,000 employees in more than 100 countries.

Macaroni Grill Blocks Unauthorized Network Access
4/7/2011
The installation of Aerohive Networks' Wi-Fi solutions across 184 locations enables Macaroni Grill's IT department to identify signals from unauthorized devices, indicating a possible breach, then take immediate action to shut them down.

Sugar Factory Streamlines Ops with POS, Inventory & Procurement Solutions
3/31/2011
Sugar Factory taps scalable and flexible inventory, procurement and point-of-sale technologies to support its three Las Vegas retail locations, the recently opened Sugar Factory American Brasserie restaurant, and its online business.

Data Loggers Aid Marriott in Sniffing Out Engineering Snafus
3/24/2011
When a plumbing, heating or cooling problem occurs in any one of the 13 California Marriott hotels under John Miller's supervision, data loggers are able to track down and isolate system disruptions to restore guest comfort.

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Profiling the Restaurant of the Future Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.



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2013 Security Showcase 2013 Security Showcase
5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.
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Wi-Fi & the Bottom Line: Forrester Measures Impact of Connectivity on Hotel Guest Satisfaction & Staff Productivity
6/6/2013 2:00:00 PM (EST)
Moderator:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Panelists:

Andre Kindness, Principal Analyst - Infrastructure & Operations Professionals, Forrester Research, Inc.
Tom Moore, Director of Hospitality Industry Solutions, Motorola Solutions
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