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Luxury Hotel Makes Website a Five-Star Direct Revenue Channel
4/12/2012
A Four Seasons Hotel optimizes customer service and sales operations with IceWarp's LiveWebAssist.

Back-Office Overhaul Yields Gains for Arby's Franchisee
4/5/2012
A 20-unit Arby's franchisee finds less work and greater profits by upgrading its accounting and reporting tools to RTIconnect.

Innovative Stacked Restaurants Brings Automation to Kitchen and Hostess Station
4/1/2012
Stacked Restaurants, known for its innovative iPad ordering, relies on ConnectSmart solutions from QSR Automations to ensure smooth kitchen operations, order accuracy, and seamless table turns.
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Burger King Franchisee Finds Peace of Mind with PCI Security Solution
3/29/2012
Ghai Management Services employs VendorSafe to help steel units against the threat of hackers.

One IT System to Do it All
3/15/2012
Blue Mountain ski resort serves guests more efficiently with an integrated, one-view IT system from Cenium.

POS Delivers Custom Control
3/1/2012
Miller's Ale House gets the customization and standardization it needs to manage data efficiently across its 54 locations.

Gaylord Hotels Enjoy Increase in Online Dining Reservations with Table Management System
2/23/2012
Web-based reservation and table management software enables Gaylord Entertainment to effectively and efficiently manage reservations across all of its properties.

Monteregie Tourism Sees Uptick in Traffic Due to Digital Signage
2/16/2012
Interactive displays increase interest and local business traffic for a Canadian visitor center.

POS Saves Restaurant from Tax Man
2/14/2012
The Smokehouse, a casual restaurant in Ann Arbor, MI, was losing money due to an inefficient POS. With a custom-designed POS, the establishment was able to stop overpaying taxes and saw a boost in its customer loyalty program.

POS System Speeds Up Service for Carl's Jr. Franchisee
2/9/2012
Carl's Jr. of Las Vegas has maximized performance and improved customer satisfaction with a customized POS system.

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Profiling the Restaurant of the Future Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.



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More White Papers...
2013 Security Showcase 2013 Security Showcase
5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.
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More Reports...
Wi-Fi & the Bottom Line: Forrester Measures Impact of Connectivity on Hotel Guest Satisfaction & Staff Productivity
6/6/2013 2:00:00 PM (EST)
Moderator:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Panelists:
Andre Kindness, Principal Analyst - Infrastructure & Operations Professionals, Forrester Research, Inc.
Tom Moore, Director of Hospitality Industry Solutions, Motorola Solutions
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