Restaurant/Lodging Case Studies| Hospitality Technology (HT)




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Monteregie Tourism Sees Uptick in Traffic Due to Digital Signage
2/16/2012
Interactive displays increase interest and local business traffic for a Canadian visitor center.

POS Saves Restaurant from Tax Man
2/14/2012
The Smokehouse, a casual restaurant in Ann Arbor, MI, was losing money due to an inefficient POS. With a custom-designed POS, the establishment was able to stop overpaying taxes and saw a boost in its customer loyalty program.

POS System Speeds Up Service for Carl's Jr. Franchisee
2/9/2012
Carl's Jr. of Las Vegas has maximized performance and improved customer satisfaction with a customized POS system.

iPad App Gives Shula’s a Competitive Edge
2/2/2012
Shula's Steak House has implemented a new iPad application from Hospitality Social that connects with guests through an interactive menu and wine list.

Kempinski Hotels Gains Robust Financial Reporting with Infor10
1/16/2012
Kempinski Hotels replaced a manual reporting processes with a fully integrated global reporting platform and turned to Infor10 Corporate Performance Management to do so. Using the tool, owners can now test and compare a variety of "what if" scenarios, investigate assumptions, and model business to financial goals.

Straw Hat Pizza's Switch to Digital Menu Boards Results in Sales Spike
1/6/2012
Shortly after Straw Hat Pizza implemented digital menu boards from Four Winds Interactive, the company saw a 25% increase in sales. The surge in sales is credited to a fresher presentation and videos, made possible by the boards.

Marriott Saves Estimated $9.2 Million in Marketing Costs with Online Portal
12/19/2011
Marriott International partners with Pica9 and Excella Consulting to develop customized marketing portal. The tool, called BrandWords, helps the corporate and franchised properties create and distribute customized marketing collateral.

Nordic Choice Puts Guestroom Access on Mobile Phones
12/19/2011
Oslo hotel is the first in the Choice network to enable guestroom lock access via any mobile phone, regardless of model or carrier.

Hard Rock Las Vegas taps Vast eMarketing Potential with eSignature Solution
12/8/2011
A move to a standardized e-mail signature has allowed Hard Rock Hotel and Casino in Las Vegas to capitalize on critical mass e-marketing opportunities.

Buffalo Wild Wings Save Significant Time & Labor with Web-based Scheduling
11/29/2011
Faced with the daunting task of keeping about 170 employees' schedules up-to-date, Buffalo Wild Wings now turns to HotSchedules for all its scheduling needs. This implementation saves managers time, so they can focus on the bottom-line; a thriving business.

Royal Caribbean Rolls out Self-Service Drink Fountains with RFID Technology
11/17/2011
When customers reported being less than thrilled with long lines at Royal Caribbean's soda fountains, the cruise line installed self-service units. Guests who buy a beverage package are now given drink cups with RFID technology that validates the transaction.

All Case Studies...

	2012 Lodging Technology Study

	San Fran Grand Hyatt Offers Eco-Friendly High-Tech Security

	2012 New Tech Showcase

	MasterCard Launches Plan to Move U.S. Credit Cards to Chip-and-Pin

	POS System Speeds Up Service for Carl's Jr. Franchisee

The Ultimate Protection for Retail Systems
1/12/2012
Hospitality and retail are the #1 and #2 industries victimized by breach, according to the 2011 Verizon Data Breach Investigations Report. In today's world, you need to safeguard your sensitive customer data and protect your corporate reputation with a proactive approach that stops targeted attacks and eliminates tampering and malware. Download this case study to see how one major retail chain took these steps and at the same time reduced the number of technologies required to meet PCI compliance.
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	2012 New Tech Showcase 2/14/2012 HT's annual supplement covers the latest technologies for hotels and restaurants. New in 2012 are POS-integrated tablets, guest engagement solutions, cloud-based back office reporting, property management, and more. Download Now

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Successful Hotels in 2020: Five Must-Have Characteristics
12/16/2010 11:00:00 AM (EST)
Moderator:
>>Abby Lorden, Editor-in-Chief, Hospitality Technology

Panelists:
>>John Bollen, VP of IT Strategy and Business Engagement, MGM Mirage/CityCenter
>>Rohit Talwar, CEO, Fast Future Research
>>Stephen Puente, Manager of Business Development, Amadeus Americas

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