As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.
Ovations Food Services' selection of Radiant Systems' Quest point-of-sale and VenueManager back office solution is expected to enable better management of inventory in sports and entertainment venues across the country.
RedPrairie's enhanced workforce management capabilities now provides access to employee work schedules and other information through a web portal or WAP-enabled device.
Millennium Hotels and Resorts is set to utilize an employee engagement initiative across 15 US properties through UniFocus, a performance, workforce management and closed-loop feedback solutions provider.
The Jekyll Island Club Hotel's selection of NORTHWIND's Maestro PMS is expected to bring increased Internet functionality and staff productivity, according to hotel management.
The five official properties that make up the Colonial Williamsburg Resort Collection are to implement the EzRMS revenue and yield management solution with the expectation of bringing state-of-the-art technology to the hotels.
Based on a SaaS (Software As A Service) web-based architecture Optii Solutions' new housekeeping management solution integrates into popular PMS Systems and promises to offer scheduling, quality control, and training analysis functionalities.
McCormick & Schmick's Seafood Restaurants choose ReServe Interactive's Catering and Event Management software to streamline and optimize all aspects of managing on- and off-property events.
Starting this summer, Burger King Corp. will be begin the first phase of an 800 property instillation of MICROS' RES 4.0 point-of-sale solution. To be completed over the next two years, Burger King Corp. will also procure MICROS implementation services for training, installation, and go-live support.
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.