When it came to leveraging information to optimize store performance, Thomas & King's processes were in need of an overhaul. With the implementation of QlikView's next-generation business intelligence system, they are now able to quickly respond to business needs.
Hilton Hotels Corporation announces a list of environmental goals and objects targeted at improving the brand's sustainability performance. To be completed by 2014, the list includes reductions to Co2 emissions and energy consumption.
Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.
Video games aren't just for enjoyment any more; many companies are turning to them as useful employee training tools.
Eleven Station Casino properties plan to update their guest-response systems with MTech's Internet-based solution. This will consolidate operations of the11 property-based PBX operations to an offsite, centralized Guest Call Center facility.
NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience measurement, and multi-property package booking.
The MotorCity Casino Hotel's installation of KoolConnect's Intrigue brings a wave of "industry firsts" to Detroit's gaming industry. Key functions include on-demand videos and an integration of property and customer management applications.
Carrabba's Italian Grill expects to complete the deployment of VeriFone's ON THE SPOT V 670 carside payment solution early this summer.
Aimed at restaurant and bar owners, Sharp's new version of the SDW software now supports all Sharp ECR and POS systems.