Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.
Video games aren't just for enjoyment any more; many companies are turning to them as useful employee training tools.
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.
Eleven Station Casino properties plan to update their guest-response systems with MTech's Internet-based solution. This will consolidate operations of the11 property-based PBX operations to an offsite, centralized Guest Call Center facility.
NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience measurement, and multi-property package booking.
The MotorCity Casino Hotel's installation of KoolConnect's Intrigue brings a wave of "industry firsts" to Detroit's gaming industry. Key functions include on-demand videos and an integration of property and customer management applications.
Carrabba's Italian Grill expects to complete the deployment of VeriFone's ON THE SPOT V 670 carside payment solution early this summer.
Aimed at restaurant and bar owners, Sharp's new version of the SDW software now supports all Sharp ECR and POS systems.
Gift card transactions will now be processed on Givex's secure platform. For McAlister's Deli customers, the transition is promised to be seamless.
Resort Technology Partners and SKIDATA, AG announce that they have reached a global partnership agreement to market and support a RFID systems for resorts.