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Uncommon Loyalty

4/8/2008
Wynn Las Vegas is managing to foster consistent guest loyalty in a highly competitive town, and in the complete absence of a formalized loyalty program. The secret, according to CIO Scott Carcillo, is superior customer service. This exclusive interview with Carcillo explores the service and the technology that's behind Wynn's uncommon loyalty.

Papa Murphy's Scouts Optimal Store Locations with Site Selection Tech

4/8/2008
When Papa Murphy's wanted to expand from 1,000 locations to more than 4,000 nationwide, the company called on site selection technology to boost its chances of success. Location optimization tools have helped the pizza chain improve its ability to analyze potential markets, and determine demand.

POS Software: The Quick Service Perspective

4/8/2008
In this POS software peer review, HT talks to a cross section of quick-service restaurant operators, hailing from the traditional drive-up to pizza delivery and smoothie shops. Operators share their unique needs for point of sale software, and the POS technology solutions that are helping them stay competitive.
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Mobile Tech Showcase 2014

9/5/2014
Vendors showcase the latest solutions for bringing mobility to restaurant and hotel operations. The new rollouts include mobile tablets, ordering, printing and more.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference