Choice Hotels International's selection of Microsoft's customer relationship management solution will provide the company with a comprehensive window into franchisees across its global footprint of hotels.
Food Friends & Company, operator of four distinct properties, announces that its selection of TMx's Labor Management software is increasing both profitability and efficiency.
Servicing a market segment consisting of large group meetings and conventions, Gaylord Entertainment was in need of a solution that would optimize management of the 9,000+ employees in their STARS program. After upgrading from a manual workforce scheduling system, Gaylord is able to focus more time on individual customer service instead of staying behind the scenes.
The updated solution's capabilities promise to drive efficiency and profit through increased customer collaboration and more accurate pricing and billing.
UK-based Di Maggios selects Maitre'D by Posera for their Table Management and back office reporting functions for implementation across 11 locations.
Situated in the Allegheny Mountain at White Sulphur Springs, West Virginia sits the Greenbrier Resort. Facing the need to update lagging technological services, the Greenbrier decided on a major upgrade starting with the deployment of an in-building wireless solution to eliminate cellular coverage gaps. A year later, their system is flawless.
Taco Bell franchisee, Lockwood-McKinnon Taco Ventures, expands their agreement with the JobApp Network to utilize its employee hiring solution across 20 restaurant locations.
A new specialized POS solution from Mercury Payment Systems and Red River POS allows frozen yogurt merchants to comply with strict industry standards while offering high-speed, IP payment processing.
Interactive courseware is now available as part of RedPrairie Workforce Management (WFM) for Supply Chain. The program assigns bundled job and role-defined courses to staff learning new technology, products, processes or responsibilities.
For any operator who manages multiple properties, maintaining distributed applications, user files and operating systems has always been a challenge. By implementing a virtual desktop infrastructure, operators can not only reduce the amount of time it takes to upload applications to multiple remote computers, but allow staff to store and access files safely from anywhere.