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Protecting an Investment: Kitchen Systems

6/3/2013
When it comes to kitchen systems, efficiency and dependability are key in order to provide the best quality and timely service. If a piece of equipment in the kitchen goes down, time is of the essence. On the Border ensures up-time across 100+ locations with Spartan Computer Services.

Finding Dollars in Data

6/3/2013
Operators are using the latest business intelligence systems to dig into data and make business decisions that increase the bottom line. The point-of-sale and back-office solutions capture much of this data, and with the right business intelligence (BI) technology to slice and dice it into a usable format, restaurant operators can gain a great deal of insight into the operations of their company.

2013 Restaurant Technology Study

3/4/2013
In this annual study, HT reveals the latest technology trends that are influencing the food service industry as a whole. The report covers a comprehensive range of topics including: budgets, business health and metrics; investment strategies; top IT department challenges; mobile and social initiatives and plans; POS; payment security and more. The survey's findings show how the industry as a whole is under pressure to enhance the customer experience on the front-end, while still increasing efficiency in the back-of-house.

2013 New Tech Showcase

2/13/2013
HT profiles new hardware and software solutions from a variety of vendors. Download the 2013 New Tech Showcase for more information on these high-impact products and solutions which include: the latest in POS and payments; new mobile workforce management platforms; back-office and enterprise solutions; a video wall solution; mobile hostess systems; and a guest experience platform.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference