In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.
Recognized for their diverse programs, technology implementations, and career opportunities, the MGM MIRAGE tops Computerworld magazine's list of '100 Best Places to Work in IT.'
Historically, there has always been a lot of pressure between franchisees and franchisors when it comes to the implementation of new technology. Before you accept or reject corporate suggestions, make sure you know what is best for your business.
People Know How, the specialist hospitality recruitment platform, announces the launch of its recruitment platform to support hotels and recruiters to recruit the best candidates for mid to senior level hospitality jobs.
Funded by the American Hotel & Lodging Educational Foundation (AH&LEF), the not-for-profit affiliate of AH&LA, results reveal that wi-fi and customer satisfaction are among the top guest demand and motivation for upgrades.
In an effort to streamline and modernize their purchasing department, the Marriott Marquis in Manhattan chose Adaco Eclipse. Since the implementation, management has seen a reduction in costs due to the software's competitive vendor pricing and tracking capabilities.
The American Hotel & Lodging Association (AH&LA) releases the findings from a nationwide study that identifies the impact of hotel tax charges. According to the study, the average room tax is $13.57 per night nationwide.
SAFLOK launches Messenger ZigBee, an online bi-directional wireless access control system, at HITEC 2008. Properties can have the ability to control the in-room environment when occupied by staff and provide tailored customer service.
As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.
For any bar or restaurant owner who has ever feared or experienced a POS meltdown, you are not alone out there. HT brings you the top five POS must have essentials that will mitigate your POS concerns.