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Overcome Top Challenges in Service Innovation

7/8/2008
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Know Your Tech Needs: 5 Tips all Franchisees Should Know

7/1/2008
Historically, there has always been a lot of pressure between franchisees and franchisors when it comes to the implementation of new technology. Before you accept or reject corporate suggestions, make sure you know what is best for your business.

Manhattan Marriot Marquis Reduces Costs through Purchasing Upgrades

6/26/2008
In an effort to streamline and modernize their purchasing department, the Marriott Marquis in Manhattan chose Adaco Eclipse. Since the implementation, management has seen a reduction in costs due to the software's competitive vendor pricing and tracking capabilities.

2008 Study on Hotel Room Taxes Quantifies Economic Impact

6/25/2008
The American Hotel & Lodging Association (AH&LA) releases the findings from a nationwide study that identifies the impact of hotel tax charges. According to the study, the average room tax is $13.57 per night nationwide.

SAFLOK Launches In-Room Messaging Solution

6/19/2008
SAFLOK launches Messenger ZigBee, an online bi-directional wireless access control system, at HITEC 2008. Properties can have the ability to control the in-room environment when occupied by staff and provide tailored customer service.

Omni Hotels Plan Central Reservations System Overhaul

6/18/2008
As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.

Avoid POS Nightmares: Top 5 Need to Know Tips

6/17/2008
For any bar or restaurant owner who has ever feared or experienced a POS meltdown, you are not alone out there. HT brings you the top five POS must have essentials that will mitigate your POS concerns.
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Labor Technology Showcase 2014

10/10/2014
This annual showcase highlights solutions that can help hotels and restaurants optimize their workforce across a variety of areas such as: onboarding, recruiting and pre-screening tools; employee training and development; performance management and assessment tools; communication tools and systems; forecasting solutions to maximize sales and reduce labor costs; scheduling systems, including mobile and web-based platforms and more. Sponsored.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum