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SAFLOK Launches In-Room Messaging Solution

6/19/2008
SAFLOK launches Messenger ZigBee, an online bi-directional wireless access control system, at HITEC 2008. Properties can have the ability to control the in-room environment when occupied by staff and provide tailored customer service.

Omni Hotels Plan Central Reservations System Overhaul

6/18/2008
As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.

Avoid POS Nightmares: Top 5 Need to Know Tips

6/17/2008
For any bar or restaurant owner who has ever feared or experienced a POS meltdown, you are not alone out there. HT brings you the top five POS must have essentials that will mitigate your POS concerns.

Downtown Chicago Hotel Installs In-Room Converged Networks

6/17/2008
TheWit Hotel, located in downtown Chicago, enters into a partnership with Lorica Solutions and the ECD Company to build the Lorica Room Center. The Lorica Room will serve as a communications hub that will monitor all in-room technology.

Mandarin Oriental Hotels Complete World-Wide BI Installations

6/17/2008
Mandarin Oriental Hotels finalizes the integration of Datavision's Business Intelligence System Suite across multiple locations world-wide. Datavision will consolidate information from PMS, POS, Spa, Sales & Catering and Back Office at each property.

Boston Market Optimizes Operations and Labor Management

6/16/2008
Boston Market expects to increase their labor and inventory optimization as well as leverage greater insight into its business operations through the adoption of RedPrairie's Site Performance and Management Solution.

Ember and Bartech Enable Smarter In-Room Tech

6/13/2008
Ember and Bartech team up to provide hoteliers with remote monitoring of real-time changes to in-room mini bars and cooling units. The Web-based software can monitor the shelf-life of products and notify staff of cooling malfunctions.

Thomas & King Optimizes Store Performance with Next-Gen BI Solution

6/12/2008
When it came to leveraging information to optimize store performance, Thomas & King's processes were in need of an overhaul. With the implementation of QlikView's next-generation business intelligence system, they are now able to quickly respond to business needs.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference