The release of RightAnswers' Support Analyst and Self-Service Portal version 5.0 for the Unified Knowledge Suite features over 100 enhancements including expanded reporting, survey functionality and more.
In an effort to gain a competitive advantage, WORLDHOTELS enters into three technology partnerships with MICROS, IDeaS, and Amadeus Tour Market (TOMA).
AT&T is set to acquire wi-fi provider Wayport in an effort deliver enhanced wireless access to nearly 20,000 U.S. hotspots.
Carnival Cruise Lines will utilize the Blueprint Requirements Center 2009 within their business analysis team to help improve the requirements elicitation and elaboration process, and help decrease change requests and project rework.
Back Yard Burgers' selection of Radiant hardware/software POS applications is expected to streamline operations and reduce employee training time in its 250 locations.
Barneys New York's implementation of the full suite of MICROS products, is expected to automate its reservation book, table seating plans, and its catering operation.
UK-based Eclectic Bars adopts the Kaseya IT Automation platform to remotely manage its entire IT infrastructure.
Golden Tulip joins the list of hotels in India using Amadeus technology but is the first hotel to use its property management solution.
The new product, designed for the casual, fast casual and QSR segments, features real-time surveys, full PCI compliance and more.
Servicing a market segment consisting of large group meetings and conventions, Gaylord Entertainment was in need of a solution that would optimize management of the 9,000+ employees in their STARS program. After upgrading from a manual workforce scheduling system, Gaylord is able to focus more time on individual customer service instead of staying behind the scenes.