BACK OFFICE

Optii Introduces PMS Integrated Housekeeping Technology

7/14/2008
Based on a SaaS (Software As A Service) web-based architecture Optii Solutions' new housekeeping management solution integrates into popular PMS Systems and promises to offer scheduling, quality control, and training analysis functionalities.

Burger King Initiates Nationwide POS Instillations

7/8/2008
Starting this summer, Burger King Corp. will be begin the first phase of an 800 property instillation of MICROS' RES 4.0 point-of-sale solution. To be completed over the next two years, Burger King Corp. will also procure MICROS implementation services for training, installation, and go-live support.

Overcome Top Challenges in Service Innovation

7/8/2008
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Know Your Tech Needs: 5 Tips all Franchisees Should Know

7/1/2008
Historically, there has always been a lot of pressure between franchisees and franchisors when it comes to the implementation of new technology. Before you accept or reject corporate suggestions, make sure you know what is best for your business.

Manhattan Marriot Marquis Reduces Costs through Purchasing Upgrades

6/26/2008
In an effort to streamline and modernize their purchasing department, the Marriott Marquis in Manhattan chose Adaco Eclipse. Since the implementation, management has seen a reduction in costs due to the software's competitive vendor pricing and tracking capabilities.

2008 Study on Hotel Room Taxes Quantifies Economic Impact

6/25/2008
The American Hotel & Lodging Association (AH&LA) releases the findings from a nationwide study that identifies the impact of hotel tax charges. According to the study, the average room tax is $13.57 per night nationwide.
 |<  <  72 73 74 75 76 77 78 79 80 81  >  >| 

FEATURED REPORTDownload Now >

2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference