The current economic climate poses the opportunity for operators to tap into one of their most needed resources: employees and staff. Thanks to web-based employee engagement programs, operators can transform their staff into profit centers by analyzing feedback and data that will lead to increased efficiency and guest satisfaction.
Arby's franchisee, Carisch, Inc., deploys a business intelligence solution across 73 locations in an effort to improve enterprise visibility of its operating metrics.
Any hotel executive will tell you that a happy team results in happy guests. Thanks to advancements in technology, hotels now have the ability to deploy work-at-home alternatives that not only attract quality employees but also reduce costs and customer dissatisfaction. Learn the tips and reasons to start a work-at-home program from the team at Hilton Hotels.
The Los Angeles based uWink knows how to create a truly unique dining atmosphere that marries social game play with meal time. Touch screen terminals at every table not only route food and drink orders directly to the kitchen, but offer more than 70 games to delight and entertain guests. In this exclusive interview, uWink CEO Nolan Bushnell (also founder of Chuck E. Cheese and Atari Corp.) sits down with his son and uWink's CTO Brent Bushnell, and together the two spill all the family secrets behind this next-generation dining concept.
Hospitality Technology recaps the newest POS software technology releases and upgrades for 2008. Flexibility and function top operators' POS wish lists, from mobile and conversational ordering to labor management applications.
Infor's Feature Pack 5 is a workforce management solution that focuses on enhancing a hotel or casino's payroll processes to reduce adjustments, lower administration costs, and create customized pay rules.
Achieving PCI compliance may seem hard for restaurants struggling to keep up with security requirements, which are sometimes difficult to implement, maintain and monitor. Learn a few basic tips to becoming PCI compliant, a necessary step to protecting your customers and your business.
Caribou Coffee uses Talent Management Software to retain top performers, increase employee engagement and facilitate development planning.
The Florida Department of Environmental Protection awards the Sheraton Safari Hotel & Suites Lake Buena Vista the Green Lodging designation for adopting guidelines to support green savings initiatives.
Tweedell's RECS new system provides operators with a guest-paging solution that does not require the need to purchase coaster pagers.