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PMS Innovations

8/10/2008
The latest in property management solutions are not only innovative but sure to raise the industry bar. Web capabilities, customizable systems, and SMS messaging are among the latest in PMS capabilities.

Burger King Franchisee Cuts Employee Turnover

8/6/2008
Team Schostak Family Restaurants, operator of 59 Burger King locations, expands the rollout of an employee hiring solution from JobApp Network after a five month location comparison that resulted in a 50 percent decline in employee turnover.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference