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Optimizing Efficiency

4/7/2017
When senior leaders at Arby’s (www.arbys.com) were investigating various innovative strategies for driving growth and profitability, one idea suggested was developing smaller footprint stores in more urban areas, where demographic data suggested more opportunities. This strategy presented several challenges. With less space for back-of-house operations, including equipment, food storage, and labor, it was necessary to optimize efficiency. Peter Cryan, director of equipment R&D, discusses how Arby's was able to innovate with technology to create more efficient restaurants.
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