J.D. Power Study reveals that guest satisfaction plateaus as perks like free become standard and names hotels ranking highest in guest satisfaction in respective segments.
Pizza Hut collaborates with Conversable to turn social media platforms into an intelligent, responsive storefront.
Self-detection helped Omni Hotels & Resorts to take steps to further strengthen systems after a malware attack and data breach.
Fast casual Italian chain teams with The Catering Institute and MonkeyMedia Software to foster sales growth.
Organization implements POS, payment gateway, and table management applications from Agilysys.
Customers now able to access more specific information about potentially impacted locations on website.
New loyalty program enhances customer experience at more than 300 locations in 15 states.
Delphi Display Systems Insight technology platform features custom animated digital content for menu boards at Johnny Rockets' first drive-thru.
Integration helps hospitality deliver personalization while securing information at every touchpoint.
The Hospitality Industry Technology Exposition and Conference boasted record attendance and exhibitors showcasing the latest technology ranging from robotics to security.