POS HARDWARE & SOFTWARE

How Social & Mobile Tech Unlocks Loyalty

9/5/2014
Hospitality Technology magazine's 2014 Customer Engagement Technology Study reveals that use of CETs is on the rise despite complexity to measure and manage initiatives.

Mobile Tech Showcase 2014

9/5/2014
Vendors showcase the latest solutions for bringing mobility to restaurant and hotel operations. The new rollouts include mobile tablets, ordering, printing and more.

Vulnerable Hospitality

9/5/2014
As the hospitality industry prepares for the end of swipe-and-sign, hospitality must take steps to secure infrastructure, namely: prevent, prepare and detect. This infographic details how restaurants and hotels – which are the second and third most compromised industries – can take measures to protect themselves and guests. Sponsored.

What's New in POS Hardware for 2014

9/5/2014
With 33 percent of restaurant technology budgets allotted for the point-of-sale, operators expect and demand much from new technology. As expectations continue to rise beyond durability and efficiency, vendors are introducing new hardware to meet demands for mobility, security and integration. This roundup of the latest releases from point-of-sale hardware vendors address the restaurant industry's desire for flexible solutions.

Digital Surveys Yield Improved Service & Ops for Alondra Hot Wings

9/5/2014
Like most restaurants Alondra's values customer feedback. Both criticism and praise are instructional for continually improving the guest experience. When the comment card system Alondra's proved to not be yielding a strong enough response rate, the restaurant sought a next-generation solution. Real-time feedback from digital surveys helps the full-service restaurant improve guest satisfaction scores across four locations.

How Hospitality Must Rise Above the POS

9/5/2014
As the restaurant industry continues to struggle with POS integration, perhaps operators should look to the hotel space where some progress has been made in integration between multiple systems. The next generation of point of sale must address the latest technology capabilities in addition to providing the data that will help restaurants be truly competitive.
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Labor Technology Showcase 2014

10/10/2014
This annual showcase highlights solutions that can help hotels and restaurants optimize their workforce across a variety of areas such as: onboarding, recruiting and pre-screening tools; employee training and development; performance management and assessment tools; communication tools and systems; forecasting solutions to maximize sales and reduce labor costs; scheduling systems, including mobile and web-based platforms and more. Sponsored.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum