With consumers becoming more and more reliant on mobile technology in every aspect of their lives, customer-initiated mobile payments is a natural progression for both hotels and restaurants. In the hospitality sector adoption of costumer-initiated mobile payments remains slow but steady. Restaurants and hotels dabble in mobile wallet as they wait for technology standards in the U.S. to catch up with EMV.
Smaller restaurant operators aren't typically able to finance robust technology roll-outs. In this Q&A, Lee Leet, Founder & CEO of QSR Automations, talks about DineTime, the company's new mobile app that has right-sized robust guest management tools for smaller, independent restaurants.
Proper pricing and distribution is a daily and hourly concern for hotels. Revenue managers discuss the latest technologies they are utilizing to increase visibility and drive value to their properties.
The survey's findings show that as budgets increase, opportunity emerges for restaurant technology to shift from responding to leading the business.
Software makes language issues disappear enabling staff members to instantly speak dozens of languages.
HyperActive's acquisition of Axoro's digital signage, content management and remote monitoring software will enhance offerings for quick-service restaurant market.
Carlson Rezidor Hotel Group redesigns websites to accommodate shift of online traffic to mobile devices.
Revention has introduced a point of sale trade-in program.
Mama Fu's has introduced a mobile application for iOS and Android.
Experts predict mobile purchases to increase exponentially as younger travelers get more comfortable with last-minute reservations.