Panera plans an enhanced customer experience powered by technology.
As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes. Managing the security component of these changes is complex, time consuming and requires a specialized skillset. In this executive Q&A, Charlotte Baker, CEO of Digital Hands, talks about some of the latest challenges hotels face in protecting their networks, their guests, and their businesses.
Taco John's and Eskimo Joe's are among recipients of honors for best practices in digital marketing and online ordering.
The director of IT for Benchmarc Restaurants offers his insights on how to decide if a tablet-based point of sale is right for your restaurant and identifies key considerations.
When it became evident that Cosi's loyalty strategy had become less relevant to its customers, the eatery sought the help of Paytronix to revitalize the system and engage a younger demographic. The a POS-integrated solution has provided Cosi with the perfect fit for rewards, messaging and more, enabling management to have a better and more complete picture of what customers want in order to drive business.
In the near-distant past, bar operators were shaking kegs to see how much beer was left and high-end restaurants were printing and reprinting heavy, multi-page wine lists to provide to their patrons. Now bar operators are employing the latest technologies to create consistency for customers and control inventory for a better bottom line.
TravelClick survey reveals hoteliers are prioritizing investments in mobile and social media.
The Keynote Lodging Performance Index offers a monthly review of web performance for major U.S. lodging and travel sites.
Cupcake Royale partners its need for loyalty and mobile payment options with sustainable business practices with help of LevelUp.
The Visa Ready Program validates the security of EMV-enabled mobile payment technology from VeriFone.