2015 Point of Sale Tech Showcase

The point of sale is a top investment areas for restaurants with a third of foodservice IT budgets allotted to POS tech. HT's annual POS Showcase updates buyers on the latest hardware and software releases. This year's installation highlights new offerings in mobile, cloud-based and integrated solutions, plus much more. Sponsored.

Business First, Technology Follows

Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed "IT Guy Syndrome."

20 Years Later, What Matters at MURTEC

Through its 20 year history, MURTEC has endured as the event for peer-to-peer interaction that fosters insightful conversations between operators and technology suppliers. From humble beginnings with only a couple hundred attendees to today's attendance that numbers 500+, MURTEC's growth mirrors the explosive changes and opportunities happening in restaurant technology.

Balancing Customer Service with Next-Gen Automation

Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.

EMV Countdown is On: Get Prepped

HT takes a look at what hotel and restaurant operators should be doing to ready organizations for the EMV liability shift and offers four considerations for hotels and restaurants to prep for the next phase of payment security. Hint: drop the misconceptions and give tech partners a not-so-gentle push.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum