From the POS to kitchen video displays and more, restaurants in fine dining, QSR and family segments are getting an assist to improve order delivery, de-stress backline workers, and improve guest satisfaction. A cross-section of operators dishes on their top kitchen technologies.
Findings from Hospitality Technology's 12th annual Restaurant Technology Study reveal that the economy continues to tightly grip the restaurant industry. Business metrics continue to be down, leading restaurant companies to act conservatively when investing their IT dollars into new projects.
The Miraval Arizona has selected Agilysys' property management, point of sale, and guest marketing systems to streamline operations and enhance guest service.
The debate surrounding the benefits and drawbacks of self-service continues. Yet for some operators, using self-service could have an enormous impact on the bottom line, and could make the difference between long-term success and failure.
CKE has extended its partnership with ParTech as its exclusive U.S. POS systems provider at CKE's Carl's Jr. and Hardee's restaurants throughout the U.S.
This integrated offering is expected to enable hotels using OpenBook software to protect sensitive cardholder and payment account information with E3.
Customers can now make purchases at Starbucks stores within 1,002 U.S. Target locations using their iPhone or iPod touch devices.
Recently installed self-service drive-thru kiosks in Subway restaurants in Loveland, Colo. and Cheyenne, Wyo. are generating an additional 15% increase in sales, while saving on 40 employee hours per week.
Online ordering is helping a number of restaurants located near college campuses, including Romanelli's Pizza & Italian Eatery, Pita Pit and Relish Big Tasty Burger to boost sales.
Odyssey's remote management software will enable MICROS to detect device problems, such as incorrect configuration settings, and quickly resolve them.