On the loyalty battlefield, systems that once tracked guest preferences after they've gone are losing out to newer applications powered by predictive loyalty tools. Learn how hotels and restaurants are leveraging targeted offers, the power of partners, and mobile communication to boost customer traffic.
Kiosks are sliding over under the self-service umbrella to make room for a number of solutions that put control into the hands of customers. Learn how self-service is being redefined in the restaurant and lodging segments, and the solutions that are making it so.
The Goldsboro Pizza Inn is testing an online ordering program from Direct Technology Innovations with the intention of a complete rollout throughout the state of North Carolina.
All 50 hotels in the Day's Inn Business Alliance Group are using Ping Mobile's mobile marketing strategy to deliver daily promotions to its guests via SMS text messaging. Management for the Boston location describes how the system is paying off for them.
SpeedLine Solutions announces a new partnership that allows the point-of-sale provider to offer credit, debit, and gift card processing through Mercury Payment Systems.
Today, video is no longer just for surveillance. Restaurants that integrate POS data with managed video as a service (MVaas) can create custom exception-based reports for an in-depth view of operations. Learn how these solutions can cut costs, reduce loss and drive efficiency.
Boston Market will upgrade its satellite and hybrid data network in over 500 locations nationally, to support communication requirements and provide the locations with a reliable wide area network.
The latest release of the SpeedLine POS 6.0 software features a number of new features that promise to drive speed-of-service, enhanced security and more.
POS-integrated online ordering solutions deliver greater functionality to restaurant operations than ever before. HT asks three operators which solutions work best for their restaurant concepts, and why.
Despite the down attendance at the 2009 National Retail Federation trade show, two very important observations stood out: people are still dining out despite the economy, and the overwhelming presence of self-service tech offerings continue to validate the solution as a cost center cutter.