POS HARDWARE & SOFTWARE

Mix Well & Serve

2/19/2008
Store-level systems such as online ordering, self-service payment, kitchen displays, labor management, integrated ordering, and so on, can often mean the difference between leading and lagging behind the competition. But integrating new software with the POS system can be a significant hurdle to getting those systems in place.

New Loyalty Strategies

2/19/2008
Visit almost any retail outlet and at some point in the purchasing process, an employee is bound to offer enrollment into the company's loyalty program. From Best Buy to Marriott, nearly every major retail chain offers a rewards program in some form, and as these programs become more competitive, so do benefits to the consumer.

Common Ground

2/19/2008
The vendor community needs to get serious about fostering interoperability between solutions, according to Tom Conophy, CIO of InterContinental Hotels Group. Go inside the integration strategies of one of the world's largest hotel companies, and read about its CIO's industry-wide call to action.

AT&T Pact Brings WiFi Service to 7,000 Starbucks Locations

2/12/2008
Starbucks Corporation announces a new comprehensive communications agreement with AT&T that will enhance the enterprise networking capabilities for Starbucks by streamlining business operations and enhancing the customer experience.

Millennium's Brand Standardization Strategy Begins with US Micros Installation

2/12/2008
Millennium Hotels and Resorts announces that it has selected MICROS OPERA as the standard property management solution (PMS) and MICROS 9700 Hospitality Management System (HMS) as the standard food and beverage point-of-sale solution for its 14 Millennium Hotel properties located in the United States.

Partnership with Thistle Hotels Continues MICROS POS Activity in UK

1/15/2008
Thistle Hotels announces a partnership with MICROS-Fidelio UK Ltd., a wholly-owned subsidiary of MICROS Systems, Inc., to upgrade its various legacy electronic-point-of-sale (EPOS) systems to the PCI compliant 9700 Hospitality Management Solution (HMS), across 30 locations in the UK.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference