POS HARDWARE & SOFTWARE

Manhattan Marriot Marquis Reduces Costs through Purchasing Upgrades

6/26/2008
In an effort to streamline and modernize their purchasing department, the Marriott Marquis in Manhattan chose Adaco Eclipse. Since the implementation, management has seen a reduction in costs due to the software's competitive vendor pricing and tracking capabilities.

Mandarin Oriental Hotels Complete World-Wide BI Installations

6/17/2008
Mandarin Oriental Hotels finalizes the integration of Datavision's Business Intelligence System Suite across multiple locations world-wide. Datavision will consolidate information from PMS, POS, Spa, Sales & Catering and Back Office at each property.

Rosewood Mayakoba Luxury Resort Goes Wireless

6/17/2008
The Rosewood Mayakoba Luxury Resort announced today at HITECH that they have completed the deployment of a fully converged wireless mesh network from BelAir Networks. Guests and staff alike are enjoying the benefits of the wireless network.

Payment Decadence: Pay-at-Table Tech Takes Hold

6/10/2008
Tableside POS peripherals are gaining popularity in the United States for their fast service, increased table turnovers, and improved customer security. HT reviews the technological advancements on the market.

PMS Peer Review: June 2008

6/10/2008
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.

Targeted Tools

6/10/2008
As the hospitality industry embraces new technological trends, HT helps its readers stay abreast of changes in the industry with several new targeted tools. Look for the POS Zone newsletter and the PCI: Roadmap to Real World Security supplement in coming months.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference