After years of struggling in a negative business environment, restaurant IT investment is back, and with a laser-sharp focus on productivity, efficiency and cost control. Operators reveal how IT decisions are being made, top POS features and more.
The Sausalito, Calif.-based Fish and Chips Restaurant is leveraging a POS system that combines the iPad and cloud-based software to lower labor costs and 'wow' guests.
Copper Cellar Corporation, owner of 19 restaurants, finds relief in the fact that customer data is not stored on its network.
The suite also consists of a managed commercial-grade hardware firewall service, a secure two-factor remote access tool, and an ongoing monitoring and network defense service.
What's Kung Fu Saloon's secret to closing bar tabs faster at the end of the night? How about a smartphone application that is also helping to boost revenue by 10 to 15 percent?
This technology round-up looks at the latest releases in POS hardware. Smaller-footprint terminals, energy-saving printers, and mobility are just some of their latest offerings.
The three-tiered program will provide the sales channel with marketing resources, technical support and enhanced service to help improve customer satisfaction and increase customer loyalty.
Franchisee Keith Solomon, reveals how a two-pronged technology and employee motivation strategy helped his Hamden, Conn. location to win Popeyes' nationwide "Speed at the Drive-thru" contest with a time of 162 seconds.
Larry Archibald, director of performance reporting for Whataburger Restaurants, will provide a roadmap for standardizing POS data across multiple restaurant concepts at annual HT event.
The Ithaca 8000, a dual-purpose printer which allows receipts to be printed on either standard thermal paper or liner-free labels, and the Ithaca 280 thermal printer will be on display.