POS HARDWARE & SOFTWARE

Management by Exception

8/10/2008
Business intelligence offerings that incorporate exception-based reporting tools are a growing trend in the industry these days, and for good reason. Deliveries of high returns in areas like labor management, compliance, loss prevention, service reparation, and IT support are just a few of the practical returns.

Managing Tables & First Impressions

8/10/2008
The latest generation of table management systems promises a new level of sophistication and accountability when it comes to seating guests and turning tables. Insiders share the latest and greatest solutions.

Next: The New Generation of POS

8/10/2008
Tried and true POS solutions are seeing major deployments with the goal of building systems flexible enough to exceed your wildest imagination. With that in mind, developers are turning to innovations such as Java, Open Source, and others to meet their goal.

Summer Tech in Review: 8 Must Read Articles

7/29/2008
Your peers are reading them, have you? Hospitality Technology looked at our data to compile a list of the top 8 most read articles of the summer. Point-of-service, tableside payment and in-room technology top the list of articles that should be next on your summer reading list.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference