Restaurant Executive Summit 2016
cXm | Customer Experience Management
A New Era of Engagement for the Entire Guest Journey
November 7 - 9, 2016
The Westin Riverwalk
San Antonio, TX
That Inspires
And Networking That Matters
View Agenda


Ditch the Silo

In a conference sea-of-sameness, the Summit stands out for its ability to bring together executives from marketing, technology, finance and operations for collaboration outside of departmental silos.


Develop your Action Plan

The Summit is focused on results, with an annual agenda that helps leaders build their game plan. Through workshops, leadership development and group discussions, the Summit is all about action.


Why cXm in 2016?

Customer Experience Management is the new competitive advantage. Engagement is happening at all phases of the guest journey, and it demands focus from restaurant leaders across marketing, technology, operations and finance.






The Westin Riverwalk, located on the world famous Riverwalk in San Antonio, is the perfect location to relax and recharge. Expect a warm welcome when you visit the best of San Antonio Riverwalk hotels. Our San Antonio accommodations offer amenities such as The Westin Heavenly Bed and Heavenly Bath products that will leave you feeling refreshed and rejuvenated.


This is an exclusive event reserved for only solution providers who sponsor the conference. Sponsorships are limited in order to allow for the best possible networking environment and a highly beneficial retailer to solution provider ratio.