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2011 Restaurant Executive Summit
Justin KeenenJustin Keenen
Store Systems Manager
Sbarro Inc.

A native of Phoenix, Arizona, Justin Keenen had worked up through the ranks of the local restaurant industry eventually partnering with some of the area’s top chefs such as Christopher Gross and Vincent Guerithault. From there he joined Arizona’s Aloha reseller as the Manager of Support Services, where his restaurant background proved invaluable to the clientele. An ability to implement technology effectively while relating to typically technophobic operators proved to be a valuable talent and while Aloha was quickly becoming an industry leading software suite, Justin’s skills in support and implementation of POS technologies were also recognized. P.F. Chang’s was just starting to expand Pei Wei, their fast casual concept, when Justin joined as an early member of their growing support team, focusing on new store openings, implementation and training of support staff. In 2006 he relocated to join Mike Manley at Sbarro’s headquarters in Long Island, New York. As the Store Systems Manager, Justin has become an expert in efficiency with the support, implementation and the design of new technologies. Clearly, a passion for both technology and hospitality is a driving force for this highly ambitious individual who still considers himself a restaurateur, regardless of his IT title.