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2011 Hotel Technology Forum
Josh Weiss
Vice President - Brand and Guest Technology
Hilton Worldwide

Josh Weiss is Vice President – Brand and Guest Technology for Hilton Worldwide, based at its world headquarters in McLean, Virginia. He is directly responsible for guest technology, key components of which include in-room entertainment, high-speed Internet access, check-in and check-out solutions, and Virtual Concierge development, across Hilton Worldwide’s 10 hotel brands.

Prior to joining Hilton Worldwide in November, 2009, Weiss was Managing Director, delta.com, self-service, & CRM for Delta Air Lines, where he was directly responsible for all of Delta's self-service strategy, including the carrier's online technology, as well as airport check-in kiosks, customer relationship management programs and direct marketing. Prior to assuming this position in April, 2006, Weiss was director - Airport Operations and Strategy, and had responsibility for worldwide airport passenger service, operational, safety and security support functions.

Weiss joined Delta in 1996 as a leadership development trainee. He ascended through various positions within Airport Customer Service and Consumer Marketing, and has served on and led numerous special assignments and project teams.

Weiss is a graduate of Georgetown University where he earned a BS degree in Foreign Service with a specialty in diplomacy and international security, and of Georgia State University, where he earned his MBA. Josh and his wife, Ellie, a college professor of political science, have two daughters.