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2011 Hotel Technology Forum
CONFERENCE AT-A-GLANCE
Wednesday, April 20, 2011 / Arrival Day
10:00 am - 7:30 pm Registration Open
12:30 - 5:30 pm Golf
7:00 - 8:00 pm Welcome Cocktail Reception
Evening Sponsor Activities / Dinners
Thursday, April 21, 2011 / First Day of Sessions
8:00 am - 7:30 pm Registration Open
8:00 - 8:45 am Networking Breakfast
8:45 - 9:00 am Opening Comments
* Publisher's Opening Remarks
* Remarks from Forum Honorary Chairperson
9:00 - 9:50 am Opening Keynote Address
The Pluses and Perils of Personalization
9:50 - 10:10 am Editorial Welcome Remarks & 2011 Visionary Awards
10:10 - 11:00 am General Session #1
Revenue Management thru Technology & Vision
11:00 - 11:40 am Networking Coffee Break
11:40 - 11:45 am Editorial Polling Segment
11:45 am - 12:35 pm General Session #2
Solving Networking & Connectivity Challenges
12:35 - 2:00 pm Networking Luncheon with Topic Tables
2:00 - 3:05 pm General Session #3
2011 Lodging Study: First Look at Landmark Research
3:10 - 4:30 pm Roundtable Workshops (3 Concurrent)

Workshop #1: Technology to Improve Customer Service

Workshop #2: Integration Struggles & Strategies
Workshop #3: PCI Compliance and Beyond
6:00 - 7:30 pm Cocktail Reception
7:30 - 9:00 pm Microsoft Visionary Awards Dinner
Friday, April 22, 2011 / Closing Day
8:00 am - 12:15 pm Registration Open
8:00 - 8:45 am Continental Breakfast / Exhibit Hall
8:45 - 8:50 am Day Two Opening Comments
Honorary Chairperson
8:50 - 9:40 am Day Two Keynote
Next-Gen Property Management: choiceADVANTAGE and Beyond
9:40 - 9:50 am Editorial Comments
9:50 - 10:40 am General Session #4
The Guestroom Difference: Technologies that Differentiate & Influence
10:40 - 11:20 am Networking Coffee Break
11:20 am - 12:10 pm
 
General Session #5
Innovation Case Study: Cloud Computing
12:10 pm Forum Closing Comments
12:15 pm 2011 Hotel Technology Forum Concludes