Welcome, Guest |   Sign In   |   Register  
2010 Restaurant Executive Summit

AGENDA
Wednesday, September 29, 2010 / Arrival Day
10:00 am - 8:00 pm Registration Open
12:00 am - 5:00 pm Golf
6:30 - 8:00 pm Opening Cocktail Reception
Thursday, September 30, 2010 / First Day of Sessions
7:45 am - 6:00 pm Registration Open
7:45 - 8:30 am Networking Breakfast
8:30 - 8:40 am
Publisher's Opening Remarks: Lenore O'Meara, Publisher, Hospitality Technology
 
Honorary Chairperson Remarks: Keith Kinsey, Chief Financial Officer & Chief Operations Officer, Noodles & Company
8:45 - 9:50 am
OPENING KEYNOTE
UBERTRENDS: SOCIALLY ENGAGING THE NEW ERA GUEST

Speaker: Michael Tchong, Founder & Trend Analyst, Ubercool Inc.

Join innovation crusader and trend analyst Michael Tchong for a spellbinding tour of the consumer and business landscape, as he outlines several "Ubertrends" that restaurant executives must know to fully engage with their guests. What are the major consumer trends that will shape the restaurant industry and the technology choices you make over the next few years? Which ones are temporary and which ones point to long-term opportunities? Tchong will contextualize opportunities for restaurant operators in today's highly digitized, accelerated society, and provide critical motivational insights that casual observers might miss.
9:50 - 10:00 am
Editor-in-Chief Opening Remarks: Abigail Lorden, Editor-in-Chief, Hospitality Technology
10:00 - 10:55 am
General Session
A NEW DESIGN MODEL FOR BUSINESS INNOVATION
 
Speaker: Peter Bryant, KIN Senior Fellow & Board Member, Kellogg Innovation Network (KIN), Kellogg School of Management, Northwestern University
 
An expert on corporate innovation and entrepreneurship examines how established companies are applying new models of innovation for creating new businesses, not just new products. Gain insights into how successful companies approach innovation as a new business design challenge, and build the organization and infrastructure to support success.
10:55 - 11:40 am

Networking Coffee Break

11:45 - 12:35 am

GENERAL SESSION
TECHNOLOGY SUPER SESSION: TECHNOLOGY THAT DRIVES TOP-LINE GROWTH


Moderator: Fred LeFranc, Founding Partner, Results thru Strategy

Panelists:

  • Michael Verdesca, Interim CIO & Division Vice President, Jack in the Box Inc.
  • Leonard Yip, Vice President, Information Systems, Panda Restaurant Group
  • Steven Barrow, Vice President of Information Systems, Luby's Inc.

A high-powered panel discussion with top technology leaders in the foodservice industry; panelists will discuss the technology investments that are most likely to help restaurants attract customers and drive growth in the year ahead. The panel will go in-depth to provide their perspectives on what the industry must know about, and must do, with regard to specific IT opportunities. Topics include: POS, self-service, loyalty, mobility, inventory/supply chain and more.

12:35 am - 1:45 pm NETWORKING LUNCHEON with Topic Tables
1:45 - 2:00 pm 2010 Breakthrough Awards
2:00 - 2:50 pm
GENERAL SESSION
REBUILDING YOUR WORKFORCE

Speaker: Claire Prager, Director of Talent Selection, The Cheesecake Factory Incorporated

High employee turnover and stiff competition for the best staff has long been a challenge for restaurant operators, but with the recession forcing many organizations to trim everything from pay to benefits to number of employees, there may now be an opportunity for restaurants to emerge with a strong, motivated and engaged workforce. This session will discuss current challenges, trends and opportunities in workforce recruitment and retention.
2:55 - 4:15 pm
ROUNDTABLE WORKSHOPS
 
These hands-on workshops give restaurant executives a platform to discuss pressing business topics in a roundtable setting. Two sessions, offered concurrently, will allow groups of 25 operators to work through the top-of-mind issues that are most important to them. In each session, teams of two moderators will help drive group discussion and capture group results. Pre-set agendas will be further shaped during the workshop based on the needs and interests of the group. Operators can choose from one of two workshops:

ROUNDTABLE WORKSHOP #1
TECHNOLOGY INITIATIVES

Facilitators:

  • John Laporte, Vice President of Information Technology, Grill Concepts Inc.  
Join your peers for a hands-on discussion of top-priority technology initiatives in the year ahead. Topics include innovation and investment plans, lessons learned from false-starts, and best practices discussions. This session is a great opportunity to get your how-to/what-did-you-do questions answered in a candid, no-pressure environment.

ROUNDTABLE WORKSHOP #2
REAL ESTATE BOOT CAMP

Facilitators:

  • Earle Wason, CCIM, Wason Associates, Hospitality Real Estate Brokerage Group
  • Christina Volpe, Associate Editor, Hospitality Technology

Join your peers for a moderated discussion of trends, challenges and opportunities in commercial real estate. How have the rules of real estate been changed by the recession? What can restaurants do to "buy smart" and capitalize on new investment opportunities?

5:00 - 6:00 pm Networking Cocktail Reception
Friday, October 1, 2010 / Closing Day
8:00 am - 12:15 pm Registration Open
8:00 - 8:45 am Networking Breakfast
8:45 - 8:50 am

HONORARY CHAIRPERSON REMARKS: Keith Kinsey, Chief Financial Officer & Chief Operations Officer, Noodles & Company

8:50 - 9:40 am
DAY TWO KEYNOTE
IMPACT OF NATIONAL POLICY: UNPRECEDENTED CHANGE
Speaker: Cicely Simpson, Director, Federal & State Government Affairs, Dunkin' Brands


Dunkin' Brands is among a select few restaurant companies to place itself on the cutting edge of national policy awareness and proactive response. In this session, the company's director of federal & state government affairs will identify several national policy developments under way on Capital Hill and offer can't-miss insights on how restaurants can prepare. From nutrition information to new advertising laws, these policies have the potential to create unprecedented change for the restaurant industry.
9:40 - 10:20 am

Networking Break

10:20 - 10:25 am Editor-in-Chief Remarks, Abigail Lorden, Hospitality Technology
10:25 - 11:15 am

GENERAL SESSION
CFO PERSPECTIVE: MANAGING THE COST OF CHANGE

Moderator: Keith Kinsey, Chief Financial Officer & Chief Operations Officer, Noodles & Company

Panelists:

  • Janet Pirus, Chief Financial Officer, Papa Murphy's International
  • Robert Myers, Chief Financial Officer, Macayo Restaurants LLC
  • Richard Fox, Vice President of Finance, Carlson Restaurants Worldwide

In this financially-charged session, a panel of CFOs from leading restaurant companies will share ideas for managing costs and preserving value in today's volatile market. The panel will seek to answer the question, "How are you value-engineering and controlling costs?" and will provide real-world tactics that attendees can leverage in their own organizations. The panel will dive into these and other major contributors to volatility: the state of the banking industry; debt and brand growth; new marketing avenues; legislative initiatives; and more.

11:20 am - 12:10 pm
GENERAL SESSION
INSIGHTS INTO AN AWARD-WINNING INITIATIVE
 
Speakers: Executives from one of this year's Breakthrough Awards winning companies
 
In our closing session, executives from one of this year's Breakthrough Award winning companies -- a leading fine dining restaurant chain -- will sit down with Hospitality Technology's editor-in-chief Abigail Lorden to provide an in-depth discussion of the vision and strategies behind their award-winning initiative.
12:10 - 12:15 pm Publisher's Closing Remarks: Lenore O'Meara, Publisher, Hospitality Technology
12:15 pm 2010 Restaurant Executive Summit Concludes