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2010 Hotel Technology Forum

SPONSORS
Title Sponsor
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The most successful People-Ready innovators in the hospitality industry have three things in common. They have a clear integration strategy. They know the value of great Business Intelligence. And they're totally uncompromising when it comes to providing the best possible Guest Experience. People, not systems, are the way you accomplish innovation and develop customer relationships. And great people demand great tools and technologies - like the ones from Microsoft and our partners. To learn more visit: www.microsoft.com/hospitality
Platinum Sponsor
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Based in Phoenix, Arizona, MSI is the lodging industry's leading provider of integrated hospitality technology software and services. MSI provides unique tools, integrated solutions and consultative services for Property Management, Sales and Catering, Point-of-Sale, Kiosk, and Corporate Services. MSI serves Independent properties, Brands, and Management Companies.
Alcatel-Lucent provides solutions that enable service providers, enterprises, and governments to deliver voice, data and video communications. As a global technology leader, Alcatel-Lucent offers a secure, always-on communications framework for the dynamic enterprise that interconnects people, processes, networks, and knowledge. For the hospitality industry, this framework delivers a superior guest experience, improved operational performance and exceptional business results. For more information about Alcatel-Lucent solutions, visit: http://www.alcatel-lucent.com/hospitality.
Tata Consultancy Services (TCS) is an IT services, business solutions and outsourcing organization that delivers real results, ensuring a level of certainty for global business. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model. For more information:
www.tcs.com.
 
Bank of America Merchant Services is a premiere payments company providing the technology, innovative products and industry track record of First Data with the relationship strength, geographical coverage and prominent global brand of Bank of America to serve existing and future clients. Our solutions and services help you focus on serving your customers and growing your business.  
Verizon Wireless operates the nation's largest and most reliable wireless voice and 3G data network. Verizon Wireless is the largest wireless carrier in the U.S. with over 91.2 million customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications and Vodafone.  
Gold Sponsors
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Symon Communications is an industry-leading, global provider of fully integrated visual communications solutions that manage the collection, synthesis and distribution of key information to a myriad of electronic display end-points for the purpose of informing, persuading and/or changing the behaviors of the viewers.
A proven provider of hospitality-specific communications worldwide, Mitel(r) delivers flexibility and simplicity in smart unified communications solutions and applications for properties of any size. From small and economy hotels to the world's most famous luxury resorts, Mitel can help you improve the guest experience and optimize your operational efficiencies.
Merchant Link is the world's leading payments gateway company providing secure technology solutions to merchants, POS system providers and credit card processors to ensure the integrity of their payment systems. Founded in 1993, Merchant Link supports more than 120,000 customers and protects nearly 2 billion transactions annually. A proven technology partner, Merchant Link and its premiere security solution, TransactionVault helps merchants comply with the Card Associations' PCI Standards. For more information, visit www.merchantlink.com.
iBAHN® is the only global provider of digital entertainment and Internet solutions for the hospitality and meeting industries. Monthly, more than 1.8 million travelers and meeting attendees rely on iBAHN to increase productivity with secure high-speed Internet access in nearly 3,000 hotels, conference centers and meeting spaces in 41 countries. www.ibahn.com.
Used to power thousands of signs, the Four Winds Interactive digital signage system is the ideal solution for both domestic and international use. With features including broad media playback capability, sophisticated data integration, digital wayfinding, and interactivity, the digital signage software offers its users a flexible solution designed to enhance the diverse communication objectives of companies in a variety of market segments. www.fourwindsinteractive.com
SoftBrands, an Infor Affiliate - www.infor.com/hospitality - SoftBrands, an Infor affiliate provides enterprise software solutions for corporate, property, leisure and financial management. Our customers would tell you that we listen to their business challenges and tailor a solution to help them achieve their goals to drive profitability, increase knowledge and deliver exceptional customer service. For issues contact: Sara Wilson - 864.422.5310 or Tammi Hebnes - 949.598.6141
As the operating system for today's hotel and resorts, Control4® SuiteSystems enables complete guestroom control through a remote, touch screen or the TV creating energy efficiencies and an enhanced guest experience. Control4 easily integrates with HVAC and in-room technologies in new and existing properties to create complete door-to-drapes or simple energy management control solutions. www.control4.com/suitesytems
Cognizant is a leading provider of IT, consulting, and business process outsourcing services. Cognizant combines a unique onsite/offshore delivery model to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to work with clients to make their businesses stronger. Visit us online at www.cognizant.com.
First Data powers the global economy by making it easy, fast and secure for people and businesses to buy goods and services using virtually any form of electronic payment. First Data securely processes the transaction and harnesses the power of the data to deliver intelligence and insight for millions of merchant locations and thousands of card issuers.  
Shift4 provides secure payment processing solutions to top brands in the Hospitality industry. Leveraging connectivity to every major processor, Shift4's DOLLARS ON THE NET® serves as a real-time, Web-based payment gateway between the POS/PMS and the bank/processor of choice. With TrueTokenization and 4Go SecureSuite® in place, cardholder data never enters the payment system and is therefore not transmitted, processed, or stored.
www.shift4.com
With more than 20 fully-integrated modules, PAR Springer-Miller's SMS|Host offers flexibility to fit the technology needs of your organization. SMS|Host is a complete hospitality management system from Front Office to Spa to the Golf Course, the more operations you integrate into a single system, the more exceptional your guest service becomes.
Bit9 is the leader in Advanced Endpoint Protection. The company's award-winning Application Whitelisting solutions provide total visibility and control over all software on endpoints, eliminating risk caused by modern malware and the Advanced Persistent Threat. Bit9 proactively secures retail systems, reducing the number of solutions needed to achieve PCI compliance.
Silver Sponsors
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MTech develops and deploys SaaS solutions, including HotSOS, PMWorks and introducing REX. HotSOS is a solution for full service hotels that manages the guest request or complaint process, service order tracking and preventive maintenance scheduling. PMWorks is a preventive maintenance web solution targeted to limited service properties. REX is a housekeeping room assignment and prioritization tool that turns guest rooms faster with maximum cost efficiency. MTech also resells Libra OnDemand, a CRM solution based on the Force.com platform and is also integrated to HotSOS.
As the FIRST hospitality CRM system on Force.com, Libra OnDemand provides Software-as-a-Service (SaaS) applications utilizing any Web browser.
- Customer Relationship Management
- Loyalty Management
- Event Management
- Analytics
- Email Marketing
- Customer Portal
Requiring zero upfront capital investment, Libra OnDemand is available with low monthly subscription pricing. www.LibraOnDemand.com
En Pointe Global Services is a global provider of I.T. Infrastructure Solutions and Services Provider serving medium and large enterprise companies across multiple industries. Our core competencies include providing services in Desktop management including 7x24 support desks, server Management and monitoring, and Managed 7x24 Information Security monitoring services. http://www.enpointeglobal.com/intel
Newmarket International, Inc. (www.newmarketinc.com) is the leader in delivering sales, group catering and event software solutions to the global hospitality and entertainment industries. Newmarket International's suite of business solutions can be found in hotels, casinos, restaurants, visitor bureaus, stadiums, meeting arenas and convention centers throughout the world.
MICROS offers fully integrated information technology solutions that include property management, central reservations, sales & catering, yield management, point-of-sale, and much more. Showcase products include the OPERA Enterprise Solution (including PMS, POS, Gaming, Activities Scheduler, S&C, Revenue Management), and the MICROS 9700, and Simphony point of sale systems.
Agilysys develops powerful technology solutions that manage all aspects of hospitality operations including property management, point-of-sale, inventory & procurement, spa, golf, document management, and more. Our integrated solutions improve virtually every aspect of customer satisfaction from reservations to departure and are instrumental in streamlining your operations and enhancing your profitability. www.agilysys.com/hospitality
Swisscom (www.swisscom.com/hospitality) is a world leader in converged technology solutions for the hospitality industry. We help clients design, build and manage unified data networks to run their hotels better and more profitably. Every day, more than 2,000 hotels, with 223,000 guestrooms throughout Europe and North America, rely on Swisscom to meet the full range of their communications needs.
JAZZ Fusion - SDD's JAZZ Fusion solutions provide personalized telecom billing, accounting, and provisioning tools for voice, internet & event services within commercial properties. JAZZ Fusion is available as customer hosted multi-property enterprise software or a SaaS service. SDD offers TeleManager, world class property-level telecom profitability services. JAZZ is marketed and installed across EMEA, the America's, and APac regions. Contact SDD @ sales@sddsystems.com
www.jazz-fusion.net
For over 10 years EasyRMS has been the leading provider of Internet based Revenue & Yield Management Solutions and Consultancy Services to the hospitality industry worldwide. With extensive experience and knowledge in this field, EasyRMS is dedicated to the introduction of new generation technology, innovative revenue management products and procedures within the hospitality industry and delivers these services to its Clients in an 'easy and professional' manner. To find out more information about our products and company or to arrange a live product demonstration, please contact Phil Robart, Director of Sales and Operations, North America directly at probart@easyrms.com or by telephone at (403) 830-9875.
DCI is Nationally recognized for successfully designing and deploying state of the art Hospitality solutions. DCI design provides fully managed converged IP Networks including HP-Procurve, Mitel, NEC, Ruckus, IBahn, Tangerine Global, Superclick and a dozen others. DCI provides turn-key solutions. Data switching POE, VOIP Telephone Systems, IP Guest sets, HSIA, IP Security, VOD, Cabling, and IP Appliances.
The Cenium Hospitality Management System is a centrally hosted Enterprise Resource Planning solution that provides a complete integrated IT infrastructure for hotels. Cenium eliminates the need for properties to purchase, interface and upgrade a myriad of software systems, including: PMS, CRM, Loyalty, and Business Intelligence/Financials. It's one solution, one database, all Microsoft.
www.cenium.com